Daniel Goleman Introduces Emotional Intelligence


Emotional intelligence refers to how well
we handle ourselves and our relationships, the 4 domains. Self-awareness, knowing what we’re feeling,
why we’re feeling it, which is a basis of, for example, good intuition, good decision-making. Also, it’s a moral compass. Say, in part, is self-management, which means
handling your distressing emotions in effective ways so that they don’t cripple you, they
don’t get in the way of what you’re doing, and yet, attuning them… to them when you
need to so that you learn what you must. Every emotion has a function. Also, [marshalling] positive emotions, getting
ourselves, you know, involved, enthused about what we’re doing, aligning our actions with
our passions. The third is empathy, knowing what someone
else is feeling. And the fourth is putting that altogether
in skilled relationship. So that’s what I mean by emotional intelligence. There’re many definitions out there. The part of the brain, it turns out, that
supports emotional and social intelligence is actually the last circuitry of the brain
to become anatomically mature. And because the neuroplasticity of the brain
shapes itself according to repeated experiences, so my argument is, hey, we should be teaching
kids regularly overtime, in a systematic way, self-awareness, self-management, empathy,
and social skill. In fact, there, now, enough programs and they’ve
been around enough in schools that they’re about to publish a huge meta analysis, looking
at hundreds of schools and kids that had the program versus those that don’t. Guess what? All anti-social behavior, you know, disruption
in class, find that… it goes down 10%. Pro-social behavior, liking school, well-behave,
up 10%. Academic achievement scores, up 11%. So it really pays. Executive function, which is mediated by the
prefrontal lobe, both helps you manage your emotions and helps you pay attention. So as kids learn these skills, they also learn
learning… basic learning skills. I think that the fact that that was an argument
was one thing that caught people’s attention. Then, there was a little chapter on… called
managing with heart, which argued that leaders who were sons of a bitch were actually defeating
the company’s own mission. And I think that made a lot of people happy
because they work for people like that. I don’t know… Some people gave it to other people because
they thought they needed help in this domain. I’m sure there’re a zillion reasons why
people like the book. I hope more. I know IQ has been going up for a hundred
years as children encounter more sophisticated cognitive environment as they grow. I don’t know that we’re becoming more
emotionally intelligent. I like to hope we would but I think that the
number of intergroup wars going on, the intergroup hatred going on, the, you know, levels of
familial abuse, in other words, indicators of emotions out of control in dangerous ways
don’t look that great, which is why I’m a very strong proponent of getting these social,
emotional learning programs in every school worldwide. Well, I get asked that question in a different
way, which is, are women more emotionally intelligent than men? And you have to remember that emotion intelligence
is a range of abilities, self-awareness, emotional self-management, empathy, social skills. Women tend to be better than men on average
at empathy, particularly emotional empathy, sensing in the moment how the other person
is feeling and also, at social skills, at keeping things feeling good between people
in a group. Men, on the other hand, tend to be better
on average at self-confidence, particularly in group, and at managing distressing emotions. But what’s very interesting is if you look
at leaders who were in the top 10%, there’s no difference between the men and the women
on any of those variables. In other words, you have a whole human being. So I would say that on average, there probably
are differences men and women in this domain of ability. But as people develop their skills, as people
become more effective, they pick up strengths in areas that they need. Well, I think that emotional intelligence
as a universal but it looks different in different places. You know, Japan has a very rigid set of rules
of social interaction, lots of subtleties. Americans typically blender in to the Japanese
system, don’t get what’s going on. And, you know, it’s embarrassing but they
wouldn’t recognize, necessarily, emotional intelligence in Japanese setting. Brazil is a very different culture. It’s very outgoing, you know, kind of like
an Italian culture. And so, it will look different there but I
think the fundamentals are the same.

100 thoughts on “Daniel Goleman Introduces Emotional Intelligence

  • September 9, 2014 at 3:50 pm
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    Many people lost their position,job,promotion,because of not controlling their emotion and fell prey to their enemies.Balakrishnan

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  • September 24, 2014 at 4:22 pm
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    wow this is boring..

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  • December 9, 2014 at 12:51 am
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    im here for simnet online

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  • December 17, 2014 at 8:01 pm
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    2:30 LOL. I have had lots of close encounters with those entities in my job and because it. Sometimes I have won, sometimes it has been a big fail!

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  • January 6, 2015 at 2:47 pm
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    The talk makes a lot of sense and makes the understanding of the subject more complete

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  • April 14, 2015 at 3:16 pm
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    Interesting.

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  • April 21, 2015 at 2:35 am
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    gotta love the internet think tanks

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  • June 18, 2015 at 6:44 am
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    very interesting and so so important. Great channel.

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  • August 19, 2015 at 11:11 pm
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    Muy bueno! Gracias por los subtítulos!

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  • August 26, 2015 at 4:29 pm
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    I think this is not taught nearly enough in our educational systems. It is a huge problem.

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  • November 12, 2015 at 5:37 am
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    I couldn't agree more. I've gone back to school after two careers and currently taking two classes; Gen Psych and Principles and Best Practices for After School Programs. I would love some guidance on putting together a program that could utilize high school students and seniors to go into after school programs and engage the children in emotional intelligence opportunities. My program would be called "KIND MIND". Games and activities teaching things like: removing labels, appreciating and complimenting on non-physical attributes, feel-good actions, and lots more.

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  • December 10, 2015 at 11:27 am
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    How does this apply to people with autism and savants?

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  • January 11, 2016 at 10:34 pm
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    I'm sure Jedis have high EI.

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  • January 17, 2016 at 4:22 pm
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    Emotional Intelligence is most important! I agree

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  • February 8, 2016 at 5:04 pm
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    true

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  • March 22, 2016 at 6:38 am
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    You can't teach "Moral compass or empathy". It coincides with one's personality. Someone who is an asshole is not all of suddenly learn to care about how other people feel. Because it's not important to them. Whoever coined the term "emotional intelligence" needs to be smacked across the head.

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  • March 26, 2016 at 7:40 pm
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    I'm reading this book now and it's a real eye opener.

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  • April 4, 2016 at 7:09 pm
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    Truth be told, I've never been a fan of the concept of "emotional intelligence. "Emotional intelligence is the ability to recognize and control your emotions and behavior while remaining aware of the effect that these have on others around you."
    If you subscribe to the idea of "EQ" this is a must read.
    http://www.huffingtonpost.com/amy-brann/the-neuroscience-of-emotional-intelligence_b_9331292.html?utm_hp_ref=brain

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  • April 6, 2016 at 3:18 am
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    IQ is definitely only one aspect of intelligence. EQ is not something that is naturally taught in school, but extremely important.

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  • April 20, 2016 at 3:10 am
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    IQ has only gone up due to the fact that the tests are about spatial reasoning – in all other tests youth are failing… miserably

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  • May 4, 2016 at 4:45 pm
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    only here for class ='(

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  • May 8, 2016 at 5:37 am
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    Well, if EQ is so real and not a brain malfunction, then how come psychopaths climb up the social ladders. Cognitive or affective empathy?

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  • May 10, 2016 at 7:56 am
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    IQ is great but EQ is even greater! 🙂

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  • May 13, 2016 at 4:58 pm
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    I dont think I have this. Is it hereditary?

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  • May 30, 2016 at 7:01 pm
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    High Emotional Intelligenve could cloud your judgement. Yes, it could be good for getting what you want in your career, but if you think everything emotionally instead of logically, it could cloud your judgement. Let's say you experience something that could become Psychologically damaging. A completely logical thinker would find ways to distract his/herself by finding a solution to the problem. An emotional thinker could become distracted by his/her unhappiness with the situation. Becoming distracted could lead to not focusing on the more important things in life. It could lead to the loss of a career, alcohol/other substance abuse, breaking the law, or killing yourself.

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  • June 2, 2016 at 8:23 pm
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    DANIEL GOLEMAN IS THE BEST! (WELL, ONE OF THEM). MY ETERNAL ADMIRATION AND GRATITUDE. I'VE LEARNED A LOT FROM YOU THROUGH YOUR BOOKS FOR BALANCING, INCREMENTING MY EI AS WELL AS MY STUDENTS'!

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  • June 29, 2016 at 6:29 pm
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    1:42 …a "yooge" meta-analysis! The Trump effect LOL

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  • July 23, 2016 at 8:05 pm
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    i dont think you can learn that kind of stuff in school.

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  • August 23, 2016 at 5:11 pm
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    COLLEGE

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  • August 26, 2016 at 8:28 am
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    EI is an attempt to encompass the values we follow , in terms of our culture, intuitions, intentions and discipline to confirm how capable we are to control ourselves and then the other's issues come

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  • August 29, 2016 at 7:07 am
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    why was this in paces business exam

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  • September 7, 2016 at 9:48 am
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    Truth be told, I'm only watching this to pass my finals since I don't copy notes. The joys of college….

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  • September 18, 2016 at 4:56 am
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    emotional intelligence refers to how well we handle ourselves & our relationships: the four domains; self awareness, self management, empathy, putting that all together in a skilled relationship

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  • October 31, 2016 at 10:48 pm
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    SIMnet anyone?

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  • November 16, 2016 at 6:53 pm
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    Human relationships are fulfilling

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  • January 16, 2017 at 4:57 am
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    Does anyone know any good books on this topic?

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  • January 18, 2017 at 6:35 am
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    My business tutor showed me this today, im doing a diploma and emotional intelligence is the key to success.

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  • January 22, 2017 at 4:21 pm
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    A theory to put on into our lives to learn, to control, to succeed in your life 👍

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  • January 24, 2017 at 9:44 am
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    love this

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  • February 1, 2017 at 6:42 pm
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    They say grief is the root of compassion. Once you get in touch with your emotions and understand them, you can use them to read people etc.. ADHD is also correlated with EI

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  • March 12, 2017 at 8:11 am
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    can anyone share the link for Goleman Emotional intelligence questioner?

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  • March 23, 2017 at 5:18 pm
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    HC1052 student check in

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  • April 3, 2017 at 11:07 pm
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    Emotions are a great tool to have in your box to listen to others and helping them listening is a strong tool.

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  • May 23, 2017 at 9:59 am
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    Guess what? nobody Cares about your emotional intelligence.

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  • June 17, 2017 at 4:03 am
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    I always think I had some special power😂😂 I could literally tell how person is feeling I was fascinated to know what was it. Thank you😊

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  • June 18, 2017 at 2:11 am
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    I watched this for the Misha Mansoor ad.

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  • July 5, 2017 at 4:29 am
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    532,602 people had to watch this to pass a lame ass assignment

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  • July 20, 2017 at 9:52 am
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    EQ is on the steady decline.

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  • August 31, 2017 at 6:34 am
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    very useful videos
    thanx alot

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  • September 5, 2017 at 2:53 am
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    "Emotional Intelligence Needs a Rewrite"
    http://nautil.us/issue/51/limits/emotional-intelligence-needs-a-rewrite

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  • September 18, 2017 at 7:20 am
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    why is anti social considered an outward and projected emotion that is disruptive? In my own experience I consider myself anti social but I make all of my judgement and criticize individual; character, morals, and ethics within my mind. not in an outward publicly disruptive influential way.

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  • October 8, 2017 at 11:58 am
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    Thank you for good read!… difficult to find browsing shelfs things that speak to you… very clearly winner.

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  • October 15, 2017 at 3:00 pm
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    Emotionally intelligent people get beat down in modern society, because there is too much emphasis on left-brain rationliaty, so emotionally intelligent people's productions go unrewarded. Unfortunately, sometimes it takes too much of a toll, even on highly emotionally intelligent people.

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  • October 18, 2017 at 11:24 pm
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    I'm a little confused on feelings when feelings is something that is developed from the infant stage, each individual and feelings are not the same, feelings stand alone separate from emotion's.
    Emotion is the expression of feelings.
    Intelligence, is deciphering the appropriateness of suchfeelings, under what circumstances?

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  • October 20, 2017 at 3:24 pm
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    Here's an introduction to emotional intelligence video https://youtu.be/7DbAe9T9Flk

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  • November 14, 2017 at 9:04 am
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    Meditation books like Practical meditation and The way and goal of Rajyoga can help in similar ways, they are at 'omshantistore'.

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  • November 29, 2017 at 4:31 pm
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    the book is really precious…it affects my own life in a positive way

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  • December 23, 2017 at 4:43 pm
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    Kmokkoninkooonn

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  • January 20, 2018 at 10:39 am
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    Emotional Intelligence!
    The book I read
    The video I see about
    The mentor I believe somewhere
    Even God I think somewhere
    I have recovered a lot ,
    Today ,now video,I see…
    I must not miss any if I can.
    Will you?If you 're excited
    Know more about Emotion!
    -Damodar Boruah,
    Author of 'Whispering Windows'

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  • January 25, 2018 at 11:48 pm
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    I may have referred to this on another video, but I felt it was important enough to repeat. All of these Big Think videos are a miracle cure for prolonged chronic constipation. When I watch one of these, I hear and feel a great growling – an incredible rumble. Then, just as night follows day, explosive projectile diarrhea. I mean immediate and uncontrollable . The force is comparable to a dislodged fire hydrant. A riot-control water cannon. The sensation is that of riding a jet-pack. It’s an incredible sense of relief…..particularly the architecture videos.

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  • February 4, 2018 at 1:45 pm
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    very interesting topic. The military when training senior NCOs, Officers, help them in their war time Peace time missions. Solid presentation and well appreciated!!

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  • February 26, 2018 at 3:47 pm
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    His voice and accent reminds me of Ronnie James Dio.

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  • March 9, 2018 at 1:53 pm
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    Emotional inteligence should be taught in schools. Starting to learn these sort of things in adulthood or in your professional career through "soft skills" workshop is NOT enough. We should all know how to deal with our own emotions and how to respectfully communicate with others. It's a skill to be learned and our children need to learn it now.

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  • March 15, 2018 at 7:05 am
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    emotional intellegence……

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  • March 31, 2018 at 8:18 pm
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    1. Self Awareness
    2. Self Management
    3. Empathy
    4. Social Skills (Culmination of 3 things above in one package)

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  • April 30, 2018 at 2:27 pm
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    I read many positive think like book but emotional intillegince very relibale and practical.

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  • May 17, 2018 at 12:20 pm
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    My bro told me about this on May 16 2018… I'm about to buy the books and take notes… I need help

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  • May 18, 2018 at 9:38 am
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    Polo

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  • June 4, 2018 at 12:03 pm
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    lol, just passing by for study…..

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  • June 20, 2018 at 6:51 am
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    So, I have a question: Since clothes are connected with emotions due to recent studies of enclothed cognition and the way clothing can change and shape our mood, emotions and way of thinking, is it possible to increase emotional intelligence and develop new skills in emotional area, by changing dressing habits?

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  • June 27, 2018 at 4:09 am
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    Thank you so much Prof. Daniel. Now says, I we see many people esp young people lacking basic social skills, they need to learn " emotional intelligence".

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  • July 14, 2018 at 1:16 pm
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    Has anyone tried Rotogenflux Methods? (google it) We've heard many amazing things about this intelligence boost system.

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  • July 19, 2018 at 12:02 pm
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    Interesting how society has rediscovered this concept. I would suggest this is a natural corrective reaction to the PC trend that tends to negate individual responsibility for what they do with their emotions and places it on everyone around them – the "I'm sad and its your fault, so fix me" attitude. Focus on emotional inteligence allows critique of individual reactions born of emotional impulse. Hopefully it will give acceptance to the notion of individual responsibility in pulling ones self out of a sense of victimhood, but without destroying the concept of justice needed for social order.

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  • July 19, 2018 at 9:38 pm
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    Relying on IQ is like walking with only one foot.

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  • July 26, 2018 at 10:33 am
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    I've been called emotionally intelligent too many times by people that are older than me and there are too many definitions of emotional intelligence. So if someone can reply to this comment telling me the definition of emotional intelligence in a couple or more sentences would be great

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  • July 29, 2018 at 3:42 am
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    Two issues regarding leaders that fail to be addressed – 1) a lack of necessary technical skills to operate independently and successfully in their field, and 2) the lack the ability to think or argue rationally – this is an issue that I think will continue to be problematic, especially since these are not really considered …

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  • September 30, 2018 at 2:40 am
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    My definition of emotional intelligence is the effective, efficient, and the self-discipline we use to "process" the nuances (like the rainbow) of anger through rage, sadness through grief, and fear through terror. This is not only a mental activity even though I use self-talk with "Animated Laughter with Feelings". The processing of emotions reflects how we experience stress and or distress in our lives. . In order to be effective in "processing" the nuances of emotions one most have methods that resonate with the temperament and the personality of the individual. I teach both Peer Counseling and Animated Laughter with Feelings (which I created). Animated Laughter with Feelings reflect one of my books, "I Dare to Heal with Laughter". To achieve, a high degree of cognitive intelligence one most have effective, efficient and self disciplined emotional methodologies. However, the cognitive and the spiritual cannot be separated from the emotional. It's an integration of cognitive, emotional, and spiritual. The twelve step programs is most certainly a huge step in the direction of emotional intelligence.

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  • October 25, 2018 at 7:50 pm
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    I like it 🙂

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  • November 13, 2018 at 12:21 pm
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    Emotional intelligence is for minorities ???

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  • December 21, 2018 at 11:09 pm
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    this video is stupid, and the definition is stupid. Emotions are not something you dominate with detachment and logics. Embrace your fucking emotions you bastards. More than intelligent you look like emotionally retarded, literally. LEarn rather when to use them, express them and not become dependable.

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  • January 31, 2019 at 6:48 pm
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    Great video! The speaker is referring to a meta-analysis. Does anyone have the link or name of the article?

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  • February 9, 2019 at 2:19 pm
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    It has nothing to do with men and women being wired a certain way. It has to do with their current repetitive tasks and the cultural environment they are bound to.

    Men have held jobs of results driven, start an earlier stage, and are surrounded by culture of similar individuals, and even when they’re not, they are thhougjt of being a certain way… as if they can handle it. So they react accordingly, as a self defence mechanism, when they lack a higher awareness of their feelings, which is 98% of the population.

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  • February 18, 2019 at 3:18 pm
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    Why is it that I embed this video in powerpoint and I keep getting a message that this video is unavailable?

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  • February 22, 2019 at 4:46 pm
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    Very interesting and useful analysis.

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  • February 27, 2019 at 2:46 am
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    Imagine surviving 20+ years of pituitary Addison's disease. The human Amygdala is my Silver ball. Two branches, one emulating the pleasure center, the other ready for physical combat. I not only had to play my own emotions like a virtuous, i had to "possess" the Amygdalas of the people around me or else i would die. ~ Cue the Pinball Wizard. Thank you for sharing this with people. You are saving lives out there. 👹😇😍

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  • March 8, 2019 at 5:12 pm
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    Is having a high IQ often an indicator for low EQ?

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  • April 1, 2019 at 3:15 pm
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    0:21 So nobody noticed that they wrote ecological instead of emotional intelligence? 😀

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  • April 10, 2019 at 7:27 pm
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    Ive learn this skills as I stater practicing meditation.

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  • April 10, 2019 at 7:30 pm
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    To became awarded of your own emotions and pick up more emotions in your surroundings

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  • April 15, 2019 at 2:26 am
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    Emotional Quotient doesn't exist. He is a journalist, not a psychologist.

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  • April 24, 2019 at 2:21 am
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    EMOTIONS ARE ENERGY-MOTIONS!ANGER COMES FROM FEAR-both lower energy,except for the flight or fight reactions.ONLY fear&anger block LOVE(HIGHER ENERGY).EMOTIONS come from SOUL not brain tissue.the brain translates thoughts&feelings from SOUL, INTO LANGUAGE!PHARM.CO'S WANT US TO BELIEVE OUR EMOTIONS COME FROM OUR BRAIN TO SELL US TOXIC DRUGS!

    Reply
  • April 28, 2019 at 10:58 am
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    The Holistic intelligence
    https://youtu.be/ynHjDwlrNjU

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  • April 29, 2019 at 12:55 pm
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    Read the Bible daily and join a church can help you with your emotion.  You will learn how to love yourself and others.  We are so worried about each other feelings nowadays and forget about each other SPIRITs or SOULs.

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  • May 3, 2019 at 7:40 am
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    The 3 Words Used By Highly Emotionally Intelligent People 
    https://www.forbes.com/sites/palomacanterogomez/2019/05/02/the-3-words-used-by-highly-emotionally-intelligent-people/#69e089196d78

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  • May 9, 2019 at 9:33 pm
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    I'm in. We need more training on Emotional Intelligence.

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  • May 15, 2019 at 5:57 pm
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    I love Dr.Golemans 5 keys to EQ. Just came across and article recently on this topic I found interesting: https://spendingiq.com/2019/05/15/how-to-develop-emotional-intelligence/

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  • June 6, 2019 at 3:55 pm
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    Thank you very much for such simple explanations!

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  • July 2, 2019 at 2:13 pm
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    The 8 Simple Steps To Master Emotional Skills https://www.forbes.com/sites/palomacanterogomez/2019/07/02/the-8-simple-steps-to-master-emotional-skills/#3625d1f32386

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  • July 14, 2019 at 5:32 am
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    He's right. SJW's need to learn this: how NOT to be TRIGGERED.
    People should manage their own emotions, not expect others to do that.
    In other words, SJW's need to GROW UP!

    Reply

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